Return and Refund Policy

Effective Date: 1.9.23

Effective Date: 1.9.23

1. Order Processing and Fulfillment:

1.1 Order Confirmation: Upon placing an order, you will receive an order confirmation email with the details of your purchase.

1.2 Processing Time: Orders are typically processed within 2 business days. Processing times may vary based on product availability, made to order and order volume. 

2. Shipping Methods:

2.1 Shipping Options: We offer free shipping for orders within India. 

2.2 Shipping Carriers: We partner with reputable shipping carriers like Blue dart, DHL and Professional to ensure timely and reliable delivery of your orders.

2.3 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and location of your package.

3. Shipping Rates:

3.1 Standard Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. The applicable shipping costs will be displayed during checkout. This is applicable for International orders only. 

3.2 Free Shipping: We offer free standard shipping on orders within India. Please note that this offer may be subject to change and does not apply to expedited or overnight shipping.

4. Estimated Delivery Time:

4.1 Standard Shipping: Standard shipping typically takes between 4 to 5 business days for delivery within India.

4.2 Expedited and Overnight Shipping: Expedited and overnight shipping options are available for faster delivery. Please contact us at our customer care at support@ivaahhome.com or +91 9000306967 for information on this.

5. Shipping Restrictions:

5.1 International Shipping: We offer international shipping to select countries. International shipping rates, customs duties, and taxes may apply. Please refer to our International Shipping Policy for more information.

6. Order Tracking and Support:

6.1 Tracking Your Order: Use the tracking information provided in your shipping confirmation email to monitor the progress of your order.

6.2 Customer Support: If you have any questions or concerns about your order or its delivery, please contact our customer support at support@ivaahhome.com or +91 9000306967.

7. Changes to this Policy:

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.